The hotel is located in a quiet area only 100 m away from the sandy beach, 3 km from the centre of Sunny Beach resort and just a short walk from the nearest public transport services. It is 35 km from Burgas Airport, and Varna Airport is approximately 120 km away.This beach hotel has a total of 213 rooms and is surrounded by a beautiful garden with a natural creek and picturesque bridges. Its architectural style carries the spirit of the Bulgarian Revival. The hotel facilities include a restaurant with non-smoking section and terrace, an Italian restaurant, café, piano bar, barbecue area and beach bar. There is a kids' club and children's playground. Guests are welcomed into a lobby with 24-hour reception and check-out service. The hotel is air-conditioned and has a hotel safe, currency exchange facilities, cloakroom, lift access and a hairdressing salon. There are conference facilities for business guests, and for an additional fee, guests may use the hotel's WLAN Internet access, room service and laundry service. Guests arriving by car may park in the hotel's car park.The rooms are furnished in a modern style and are fitted with double or king-size beds. They have en suite bathrooms with bath/shower and hairdryer. Each room is fully equipped with satellite TV, air conditioning, heating, telephone, SOS button, minibar, in-room safe (additional charge), Internet access and balcony or terrace.

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The hotel is famous with its Wellness Centre offering state-of-the-art facilities and treatments. This Resort consists of two five-star hotels - Royal Palace Helena Sands and Royal Helena Park as well as five VIP villas (Royal Palace Helena Sands Area), carying the beauty and spirit of the Bulgarian Revival. The hotels are separated by a natural creek with pictoresque bridges. The natural materials - wood and stone - transfer their own lasting strenght and splendor to the buildings. Both hotels in the Resort have a main restaurant offering delicious breakfast and dinner on warm buffet. Main course buffet and dishes prepared on the spot. The Dolphin a la carte Fish Restaurant offers a variety of tempting gifts from the sea. The Blue Lagoon barbecue restaurant entices the guests with its irresistible aromas of spices and firewood.