This Privacy Policy describes how Your World Hotel, Inc. and its affiliates (“we,” “us,” or “Your World Hotel”), process personal information in relation to your use of the Your World Hotel Platform. Depending on where you live and what you are doing on the Your World Hotel Platform, the supplemental privacy pages listed below may apply to you. Please follow the links and review the supplemental information describing how we process personal information for those regions and services.
1. DEFINITIONS
Undefined terms in this Privacy Policy have the same definition as in our Terms of Service (“Terms”).
2. PERSONAL INFORMATION WE COLLECT
2.1 Information needed to use the Your World Hotel Platform.
We collect personal information about you when you use the Your World Hotel Platform. Without it, we may not be able to provide all services requested. This information includes:
2.2 Information you choose to give us.
You can choose to provide us with additional personal information. This information may include:
2.3 Information Automatically Collected by Using the Your World Hotel Platform and our Payment Services.
When you use the Your World Hotel Platform and Payment Services, we automatically collect personal information. This information may include:
2.4 Personal Information We Collect from Third Parties.
We collect personal information from other sources, such as:
3. HOW WE USE INFORMATION WE COLLECT
We use personal information as outlined in this Privacy Policy.
3.1 Provide, Improve, and Develop the Your World Hotel Platform. Such as to:
3.2 Create and Maintain a Trusted and Safer Environment. Including to:
3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. For example to:
3.4 Provide Payment services. Personal information is used to enable, or authorize third parties to use, Payment Services such as to:
4. SHARING & DISCLOSURE
4.1 Sharing With Your Consent or at Your Direction.
Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your Your World Hotel account or participating in promotional activities by Your World Hotel partners or third parties.
Where permissible under applicable law, we may use certain information about you, such as your email address, de-identify it, and share it with social media platforms, to generate leads, drive traffic to Your World Hotel, or otherwise promote our products and services.
4.2 Sharing Between Members.
To help facilitate bookings or other interactions between Members, we may need to share certain information such as:
4.3 Information You Publish in Profiles, Listings, and other Public Information.
You can make certain information publicly visible to others, such as:
We may display parts of your public profile and other Content you make available to the public like Listing details on third-party sites, platforms, and apps.
Information you share publicly on the Your World Hotel Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.
4.4 Accommodation Service Providers.
Accommodations may use third-party services to help manage or deliver their services, such as cleaning services or lock providers. Accommodations may use features on the Your World Hotel Platform to share information about the Customer (like check-in and check-out dates, Customer name, Customer phone number) with such third-party service providers.
4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against Your World Hotel, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability, (iv) enforce and administer our agreements with Members, including our Terms and Policies, or (v) protect the rights, property or personal safety of Your World Hotel, its employees, its Members, or members of the public. For example, if permitted due to the foregoing circumstances, Accommodation tax information may be shared with tax authorities or other governmental agencies.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to Your World Hotel, our Members, or expose Your World Hotel to a claim of obstruction of justice.
Where legally required or permissible according to applicable law, we may disclose Accommodations’ and/or Customers’ information to tax authorities for the purpose of the tax authorities’ determination of proper compliance with relevant tax obligations. Relevant tax obligations include Your World Hotel’s tax obligations on its service fees, its facilitation of taxes on accommodations and withholding taxes, and Accommodations’ individual tax obligations. Information that may be disclosed includes, but is not limited to, Accommodation and Customer names, listing addresses, Accommodation addresses, tax/business identification number(s), date of birth, and/or contact information, property parcel identification numbers, payout information, transaction dates and amounts, number of nights and Customers booked, gross and net booking value and payout amounts, taxes collected by Your World Hotel on behalf of Customers and Accommodations, to the extent any of this information is known by Your World Hotel.
In jurisdictions where Your World Hotel facilitates or requires a registration, notification, permit, or license application or number of an Accommodation with a governmental authority, we may share information of participating Accommodations with the relevant authority, both during the application process, when the Listing is published, and periodically thereafter, such as the Accommodation’s full name and contact details, Accommodation address, tax identification number, registration, permit, or license number, Listing details, reservation information, and number of nights booked subject to applicable laws.
4.6 Programs with Managers and Owners.
We may share personal information of Accommodations and Customers with landlords, management companies, and/or property owners (“Building Management”), such as booking information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. For example, guest booking and personal information, including guest contact information, may be shared with the Building Management of the building, complex, or community where a host lives and/or the listing is located to facilitate hosting services, compliance with applicable laws, security, billing, and other services.
4.7 Accommodation Information Provided to Your World Hotel for Work Customers.
If a booking is designated as being for a business or work purpose and (1) is made by a Customer affiliated with an Enterprise and (2) the Enterprise is enrolled in Your World Hotel for Work, we may disclose information related to the booking to the Enterprise (e.g., name of the Accommodation, Accommodation address, booking dates, Listing details, etc.) to the extent necessary for the adequate performance of Your World Hotel’s contract with the Enterprise and to provide the services. At the request of the Enterprise or the Customer, we may also share this information with third parties engaged by the Enterprise to provide support services.
4.8 Service Providers.
We share personal information with affiliated and unaffiliated service providers to help us run our business and for their compliance purposes, including service providers that help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the Your World Hotel Services through third-party platforms and software tools (e.g. through the integration with our APIs), (vi) provide customer service, advertising, or payments services, or (vii) process, handle or assess insurance claims or similar claims. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks.
4.9 Business Transfers.
If Your World Hotel undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.
4.10 Corporate Affiliates.
To support us in providing, integrating, promoting and improving the Your World Hotel Platform, Payment Services, and our affiliates’ services, we may share personal information within our corporate family of companies that are related by common ownership or control. Some examples are:
5. OTHER IMPORTANT INFORMATION
5.1 Analyzing your Communications.
We may review, scan, or analyze your communications on the Your World Hotel Platform for reasons outlined in the “How We Use Information We Collect” section of this policy, including fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, enforcing our Terms of Service, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications.
5.2 Linking Third-Party Accounts.
You can link your Your World Hotel account with certain third-party services like social networks. Your contacts on these third-party services are referred to as “Friends.” When you direct the data sharing by creating this link:
5.3 Third-Party Partners & Integrations.
Parts of Your World Hotel may link to third-party services, not owned or controlled by Your World Hotel, such as Google Maps/Earth. Use of these services is subject to the privacy policies of those providers, such as Google Maps/Earth Additional Terms of Use and Google Privacy Policy (see here for more information on how Google uses information). Your World Hotel does not own or control these third parties and when you interact with them you are providing your information to them.
6. YOUR RIGHTS
You can exercise any of the rights described in this section consistent with applicable law.
6.1 Managing Your Information.
You can access and update some of your personal information through your Account settings. If you connected your Your World Hotel Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.
6.2 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
6.3 Data Erasure.
In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:
7. SECURITY
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Your World Hotel Platform will be subject to the revised Privacy Policy.
9. CONTACT INFORMATION AND RESPONSIBLE AIRBNB ENTITIES
For questions or complaints about this Privacy Policy or Your World Hotel’s handling of personal information contact __________________.
California and Vermont
If you reside in California or Vermont this page applies to you and supplements the Your World Hotel Privacy Policy.
1. CALIFORNIA AND VERMONT RESIDENTS
Your World Hotel will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.
2. CALIFORNIA PRIVACY RIGHTS
California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. Your World Hotel does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
Effective January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents, upon a verifiable consumer request, to request that a business that collects consumers’ personal information to give consumers access, in a portable and (if technically feasible) readily usable form, to the specific pieces and categories of personal information that the business has collected about the consumer, the categories of sources for that information, the business or commercial purposes for collecting the information, and the categories of third parties with which the information was shared. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy. California residents also have the right to submit a request for deletion of information under certain circumstances. Consistent with California law, if you choose to exercise your rights, we won’t charge you different prices or provide different quality of services unless those differences are related to your information. Please note that you must verify your identity and request before further action is taken. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney; or the agent must provide proof that the you gave the agent signed permission to submit the request and either (i) verify the your identity with us or (ii) directly confirm with us that the you provided the authorized agent permission to submit the request.
You can find information about consumer requests we received and processed under the CCPA during the previous calendar year.
We do not sell personal information to third parties. We do allow third parties to collect personal information through the Your World Hotel Platform and share personal information with third parties for the business purposes described in the Privacy Policy, including without limitation advertising and marketing on the Your World Hotel Platform and elsewhere based on users’ online activities over time and across Your World Hotel, services, and devices.
3. YOUR RIGHTS
Please refer to the “Your Rights” section of the Privacy Policy. Under CCPA, there is a right to not be discriminated against for exercising rights and choices although some of the functionality and features might change or no longer be available. Any difference in the services are related to the value provided.
Additional Terms for Residents and Structures Outside of the United States
1. APPLICATION
This subpage (“Subpage”) applies if you reside outside the United States and supplements our Privacy Policy. It contains important information we are required by the General Data Protection Regulation (“GDPR”) to disclose, including (i) the controller(s) of your personal information, (ii) legal bases, (iii) your legal rights, (iv) safeguards we rely on for transferring your personal information outside the EEA, and (v) the contact details of the controller and Data Protection Officer.
You can request that Your World Hotel does not process your personal information by providing reasons specific to your circumstances. If you object to such processing, Your World Hotel will review your objection and will no longer process your personal information for these purposes unless we have compelling legitimate grounds for such processing, or otherwise where such processing is required for the establishment, exercise, or defense of legal claims. We will let you know the outcome of our review. You may exercise your rights to object to such processing by sending us an email.
This page also contains important information about the information processed in connection with the Payments Services. Please read this page carefully. If you have any questions, you can contact us at the details below.
2. PROCESSING OF PAYMENTS INFORMATION
2.1 Information Necessary For Use of Payment Services
The Payments Controller needs to collect the following information necessary for the performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services.
2.2 How the Payments Controller Uses Personal Information Collected
We may use personal information as a part of Payment Services to:
3. LEGAL BASES FOR PROCESSING PERSONAL INFORMATION
3.1 YOUR RIGHTS
You benefit from rights pursuant to applicable law. While some of these rights apply generally, certain rights apply only in certain limited cases. We may ask you to verify your identity and request before taking further action on your request. See here for information on data subject rights requests and how to submit a request.
3.2 Data Access and Portability
You have the right to request certain copies of your personal information held by us. In certain instances, you also have the right to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
3.3 Rectification
You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Your World Hotel account).
3.4 Erasure
We generally retain your personal information for as long as is necessary for the performance of the contract between you and us, to comply with our legal obligations, and as permitted by applicable law.
You have the right to ask us to delete your personal information, subject to certain limitations and restrictions. Please note that if you request the erasure of your personal information:
3.5 Withdrawing Consent
If we are processing your personal information based on your consent you can withdraw your consent at any time by changing your account settings or by sending a communication to Your World Hotel specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
3.6 Restriction of Processing
You have the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information, (ii) the processing is unlawful and you oppose the erasure of your personal information, (iii) we no longer need your personal information for the purposes of the processing, but you require the personal information for the establishment, exercise, or defence of legal claims, or (iv) you have objected to the processing pursuant to Section 5.6 (below) and pending the verification whether the legitimate grounds of Your World Hotel override your own.
3.7 Objection to Processing
You have the right to object to the processing of your personal information based on grounds specific to your situation if such processing is for direct marketing or is for a purpose based on a legitimate interest or public interest. If you object to processing based on legitimate or public interests, we will no longer process your personal information for these purposes unless we have compelling legitimate grounds for such processing or where the processing is otherwise required for the establishment, exercise, or defense of legal claims.
Where your personal information is processed for direct marketing purposes, you may, at any time, ask Your World Hotel to cease processing your data for these direct marketing purposes by sending an e-mail to _____________
3.8 Lodging Complaints
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section above or with your local supervisory authority or our lead supervisory authority, the Irish Data Protection Commission.
4. RETENTION
We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
5. OPERATING GLOBALLY & INTERNATIONAL TRANSFERS
To facilitate our global operations, Your World Hotel may transfer, store, and process your information within our family of companies, partners, and service providers based in Europe, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your country of residence. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in these other countries may be entitled to access your personal information.
Some of these countries are subject to a European Commission adequacy decision, such as Japan, New Zealand, Switzerland, the United Kingdom, Canada, and Israel. For other countries, measures have been taken pursuant to applicable data protection law, such as standard contractual clauses within Your World Hotel or with the relevant third party to protect this personal data.
7.1 Other Means to Ensure an Adequate Level of Data Protection
Prior to sharing your information with corporate affiliates or third party service providers outside of the EU, we have established the necessary means to ensure an adequate level of data protection. This may be an adequacy decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country or an agreement on the basis of the EU Model Clauses (a set of clauses issued by the European Commission). We will provide further information on the means to ensure an adequate level of data protection, such as a copy of the EU Model Clauses, on request.
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